Conversation Planner

Updated .

This planner turns one change in how you speak into a short plan you can copy. You name the person and the situation, the one thing you will say differently, the part of the message it sits in, how it could go wrong if rushed, your before and after sentences, and the behavior you will look for within a set time. It writes a one-line disclosure statement and checks whether your verification is something you could see or hear. Nothing leaves your browser.

This tool needs JavaScript. Fill in the template by hand: who and what situation; the one thing you will say differently; the part of the message; the failure if rushed; your before and after sentences; a line starting “What I am doing and why”; and the behavior you will look for in a set time, written so someone could see or hear it. The method and a worked example below let you reach the same answer on paper.

Conversation Planner

The boxes start with an illustrative plan written for this page. Replace each with your own.

Who and what

A person or a role.

The part of the message where the other person decides how to read the rest.

Pick the one most likely if you hurry.

The sentences

What you would say if you did not plan.

The words you will actually say.

Leave blank and the tool writes a line from your choices above.

The check

Each choice is something you could see or hear. Pick the last one to write your own.

Describe what someone could observe, such as a reply, an action or a sentence.

Your plan

Fill in the form to see your plan.

Checks on the plan

Nothing to show yet.

About the thresholds. The list of words that the observability check flags is fixed and shown below. They are this tool’s own rules of thumb, not research findings and not benchmarks.

Everything you type stays in your browser. Nothing is sent anywhere, and nothing is stored, so reloading the page clears it.

How it works

The planner asks for nine things and puts them in one block of text:

  1. Who and what situation. A plan for “a conversation” is too loose to test, so name the person and the moment.
  2. The one thing to say differently. One change is easier to carry into a real conversation than five.
  3. The decision point. The part of the message where the other person decides how to read the rest: the opening, the ask, the reason, the timing, the way out or the close.
  4. The failure if rushed. Confusion (they cannot tell what you want), defensiveness (they hear blame) or misread intent (they read your motive wrongly). Naming one tells you what to watch for.
  5. Before and after sentences. Written out in full, so you can read both and see what changed.
  6. The disclosure line. One sentence beginning “What I am doing and why:”. It applies the briefing’s test: you should be able to say it to the person. If you leave it blank, the tool composes one from your decision point and failure, and tells you it did.
  7. What you will look for. A behavior someone could see or hear within the time window. The briefing’s standard examples are in the list: they paraphrase your point back accurately, they ask a follow-up question instead of restating their position, their reply gets longer, the thread ends in a decision, you finish the sentence you started.
  8. The observability check. If your own wording contains one of these words, the tool warns you: feel, felt, trust, respect, engage and empower (with endings such as feels, trusted, respected, engagement and empowered), comfortable, rapport and buy-in. These describe inner states, which you cannot watch. The check only flags the listed words. It cannot confirm that a sentence is observable.
  9. The time window. Two hours, 24 hours or 48 hours. The briefing’s standard is a check within 24 hours.

The Copy button is added by the page script. If copying is blocked in your browser, the plan sits in a text block you can select and copy yourself.

Why write sentences down. Keysar and Henly (2002) had speakers say ambiguous sentences, such as one that could be read two ways, to listeners and estimate how often they were understood. Speakers expected to be understood more often than they were, while overhearers who knew the speaker’s intention did not overestimate in the same way. The study used spoken ambiguous sentences in a laboratory. It does not test planning, rewriting or any tool like this one, so whether a written plan improves understanding is Not reported. The planner uses the finding as a reason to check what the listener did instead of assuming they understood.

Nothing in the planner is a threshold from research. The word list and the options are this tool’s own rules of thumb, not research findings or benchmarks.

Worked example

The boxes above hold an illustrative plan. A team member needs more time on a report and tends to bury the request in background. The change is to put the request first. The decision point is the request, and the risk if rushed is defensiveness, because a vague opener can sound like an excuse.

Before (illustrative)

I know things are busy and I'm sure it's fine, but the report might maybe slip a bit?

After (illustrative)

I need until Thursday to finish the report. The data arrived two days late. Can you work with Thursday?

With “The thread ends in a decision rather than another round” selected, the planner finds nothing to flag: the line is one of the listed observable examples. Had the check read “Priya feels respected”, the planner would warn that “feels” and “respected” describe an inner state and suggest something visible, such as a reply that gives a date. The people and details are invented for this example.

Frequently asked questions

Why one change instead of a full script?

One change is easier to remember and to notice afterward. If the plan has five changes, you cannot tell which one made a difference.

Why must the check be something I can observe?

The briefing’s verification standard asks for a behavior within 24 hours, such as a paraphrase, a follow-up question or a decision. “They feel respected” cannot be checked, so the planner warns when it sees words like that.

Does the warning mean my check is wrong?

It means a listed word appeared. The check may still be fine, for example “she says in her own words what she will do” has no listed word and is observable, while a sentence with “feel” in it usually is not. Read the sentence and decide.

Is the disclosure line required?

The tool will write one if you leave it blank. Writing your own is better, because it makes you say, in words you would use with the person, what you are doing and why.

Does the planner store my plan?

No. It runs in your browser and nothing is stored or sent. Copy the plan if you want to keep it, because reloading clears the form.

What if the person is not reachable in the time window?

Choose a longer window or change what you look for. The plan is only useful if the behavior you named can happen inside the window.